Reservation & Confirmation

• A 20% deposit is required to confirm your booking.
• The remaining balance must be settled at least 21 days before arrival. For bookings made within 21 days of arrival, full payment is required at the time of confirmation.

Payment:

• We accept credit/debit cards, wire transfers, or cash. All transaction fees are the client’s responsibility.
• Payments made by credit or debit card are subject to a 3% processing fee.

Cancellation Policy

• 31 days or more before arrival: No penalty charge (except Peak Season, issued air tickets, cruise, etc.)
• 30 to 21 days or more before arrival: Non-refundable deposit or 20% of the total tour price
• 20 to 14 days before arrival: 50% of the total tour price
• 13 to 7 days before arrival: 75% of the total tour price
• Less than 7 days before arrival or no-show: 100% of the total tour price

The best time to travel to the Indochina region is during the cooler dry season from November to February (moderate temperatures 20°C to 30°C). March to May are dry but hot (up to 40°C). The rainy season, from June to October (25°C to 35°C) – heavy afternoon and evening rains, also known as the green season – lush landscapes, fewer tourists, and lower travel costs.

VIETNAM
Travelers visiting Vietnam are required to obtain a valid visa prior to entry. An e-Visa can conveniently be applied for online at https://evisa.xuatnhapcanh.gov.vn, available for citizens of more than 80 countries. The e-Visa is valid for up to 90 days with options for single or multiple entry.
*Processing time: 3–5 working days
*Visa fee: USD 25 (single entry) / USD 50 (multiple entry)

For those arriving by air, Visa on Arrival is also available with a pre-approved authorization letter.

Visa-exemption to enter Vietnam:
ASEAN Member Countries
Chile, Panama, Kyrgyzstan, Belarus, Germany, France, Italy, Spain, United Kingdom, Russia, Japan, South Korea, Denmark, Sweden, Norway, Finland, Belgium, Bulgaria, Croatia, Czech Republic, Hungary, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia, Switzerland.

LAOS
Most nationalities require a visa to enter Laos. Travelers may conveniently apply for an e-Visa online at https://laoevisa.gov.la. The e-Visa allows entry within 60 days of approval and permits a stay of up to 30 days.
*Processing time: Approximately 3 working days
*Visa fee: USD 35–40, depending on nationality
Visa on Arrival services are available at major international airports and designated land border checkpoints.

Visa-exemption to enter Laos:
ASEAN Member Countries
Japan, Luxembourg, Switzerland, Mongolia, Russia, South Korea

CAMBODIA
Visitors to Cambodia must hold a valid visa. The Cambodia e-Visa is available online at https://www.evisa.gov.kh and allows travelers to enter the Kingdom within 90 days of approval for a stay of up to 30 days.
*Processing time: 3 working days
*Visa fee: USD 30 (including processing charge)

Visa on Arrival facilities are also available at Phnom Penh, Siem Reap, and Sihanoukville international airports, as well as at key border entry points.

Visa-exemption to enter Cambodia: ASEAN Member Countries

Special note:
The information provided is subject to change. Please verify the latest details when planning your trip. We accept no responsibility or liability for any errors or omissions.

• Passport – valid at least 6 months with blank pages.
• Bring some passport-size photos and cash (USD) for Visa on Arrival
• Visa / Entry Permit – if required; check validity and type.
• Itinerary & Bookings – flights, hotels, transport.
• Travel Insurance – recommended; some countries require it.
• Health / Vaccination Certificates – e.g., Yellow Fever (optional).
• Proof of Funds / Return Ticket – for immigration checks (optional).