Authentic Khmer Lunch in Angkor

Cancellations must be made in writing via email and received in a timely manner. Please consider weekends, public holidays, and time zone differences when sending your cancellation.

The charges outlined below apply unless different or special terms have been specified at the time of quotation or booking via email:

Charges for partial/total cancellations:

Individual travelers (Up to 8 persons):

• 31 days and more before arrival: Non-refundable deposit (if any)
• Between 30 and 22 days before arrival: Non-refundable deposit or 10% of total tour cost
• Between 21 and 15 days before arrival: Non-refundable deposit or 25% of total tour cost
• Between 14 and 8 days before arrival: 50% of total tour cost
• Between 7 days and 48 hours before arrival: 75% of total tour cost
• Less than 48 hours or on-site cancellation/shortening: 100% of total tour cost

Our specialists may require deposits in some cases to secure reservations for services such as flights, cruises, hotels, and during certain peak travel periods.

The need for deposits, along with the applicable amounts and conditions (refundable or non-refundable), will be specified by our specialist on a case-by-case basis during travel planning and quotes.

Unless otherwise agreed, final payment is due as per the invoice no later than 30 days before arrival. For bookings made less than 30 days before arrival, payment must be made upon receipt of the invoice. We request timely payment, and it must be received by the date specified on the invoice.

Payments can be made by:

• BANK TRANSFER to the bank account mentioned in the invoice. Bank charges must be covered by the agent at the origin.